太魯閣國家公園智慧服務平台規劃與運用研究（2/3）
摘要
新世紀的國家公園面對最重要的挑戰是如何面對改變；也就是針對遊客遊憩行為轉變的因應與強化ABCD科技的應用可能！國家公園經營管理服務應架構在一智慧資訊服務平台下，整合現有國家公園各項遊憩服務、登山安全、教育解說、生態保育、專案企劃、人力資源管理及環境設施規劃的資訊，並納入物聯網架構，提供全面性行動智能服務之可能。因此，本研究目標為架設太魯閣智慧國家公園之行動智能服務平台，提供智能系統初步服務、建議並協助架設相關之物聯網設施、完成智能服務功能、進行概念驗證、檢討並修正各項服務設施之維護配套，以完善整體服務運作機制。我們將智能服務平臺的架構規劃化為基礎設施、整合應用與核心模組等三層；核心模組包含監測彙總、統計分析、智慧服務、資料匯流、邏輯控制、呈現管理等六大網路服務API；整合應用部分，我們規劃、設計開發行動端、管理端、平臺端與社群端等應用系統；基礎設施部分為我們所提出之行動智能服務平臺架構之主要硬體與園區內硬體組織之核心；既作為資料之收集終端設備與軟體功能之執行單位，也是資訊呈現與通訊的重要基礎。基於此服務平臺架構，我們亦提供管理端之專屬服務：影像監看、分析統計與智慧服務等；行動端之專屬服務：園區資訊、旅遊推薦、解說服務、拍照錄影、社群分享等。為使服務系統整體協調運作，我們規劃並協助架設物聯網設施：人車流監測、生物監測與入園監測等。最後，我們針對各項智能服務、系統架構與運作，進行服務平台環境建構、系統效率、平台運行客觀環境、智能服務品質、使用者接受度等面向之服務驗證工作與檢討，並提出改善方式。本計畫之工作項目已順利完成，當有相關設備與基礎建設的完善配合，收集所需資料，則本系統預期可以提升遊客旅遊品質、增進行政管理效益、作為示範場域與運作模式、奠定整體智慧服務應用的模範。
關鍵字：智慧資訊服務平台、物聯網、行動智能服務
A Study on Planning and Operating Intelligent Information Service Platform for Taroko National Park
Abstract
The behaviors of tourists is changing over time and ICT is evolving as well! The authority of national park must keep thinking about how to take of changing behavior and leveraging the stat-of-the-art technologies for improving management and services provided. An intelligent information service platform which integrates all aspects of a national park service and incorporates with IoT to provide omnidirectional mobile services is demanding than ever. Therefore, in this study, we aim to build such an intelligent mobile information platform for Taroko national park. In our platform, we have configured three tiers: facility basis, integrated application, and core APIs. The APIs provide surveillance video streaming, statistical analysis, intelligent computing service, logic control and presentation view APIs. We plan and develop mobile end, manage end, platform end, and social end applications. As for facility basis, we plan and construct an infrastructure for all data collection devices. Based on this platform, we could offer services for managers such as video surveillance, statistical analysis and intelligent computing, and for mobile end such as park information, travel recommendation, interpretation service, photographing and social sharing. To iteratively refining our platform and services, we keep reviewing the effectiveness of provided services and evaluating system performance. This study has been done and reveal a viable platform. Once the data gets collecting, we believe that the travel experiences of tourists and the management efficiency of authority will be both improved. Furthermore, this intelligent information service system operating here in Taroko will be an exemplar site around our country.
Keywords: Intelligent Information Service Platform, Internet of Things, Mobile Intelligent Service